Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu.

Promotional SMS is a cost-effective and efficient marketing tool that helps to promote your company, service, or products directly to the recipient’s mobile phone.

The click-to-call option is a real-time-based calling widget that may be set up on a website or mobile app to allow people to contact a business and connect right away.

Businesses can call back customers who left missed calls on their company lines with the use of a missed call solution. The target audience is connected with either an automated IVR message, a voice bot, or a live agent, etc.

A phone number that doesn’t have a dedicated phone line. These lines are set up to route incoming calls to one of the client’s fixed, or mobile phone numbers. These numbers are cloud-based numbers.

ATS call center pocket GSM call center device can be deployed instantly. Its truly GSM based and VoLTE & LTE SIM can be use in it. Agent can dial and received call on ATS web portal with customised inbuilt CRM.